Intermax Remote Management Software License & Phone Support
Intermax Annual Remote Support – Per Device
Intermax Support provides ongoing technical assistance to help keep your mobile devices operating reliably throughout the year. Designed for businesses using managed mobile computers and barcode scanning devices, the service includes phone support Monday to Friday from 9:00 AM to 5:00 PM, remote assistance, software and Android updates, and regular reporting.
Each covered device receives up to 1 hour of support per month, helping your team resolve technical issues, maintain device software, and reduce unnecessary downtime without requiring an onsite visit.
Support includes:
- Phone support Monday to Friday, 9:00 AM–5:00 PM
- Up to 1 hour of remote support per month
- Remote software updates
- Remote Android operating system updates
- Weekly device/support reports
- Ongoing technical assistance
- Coverage charged per device, per year
This support plan is ideal for organisations operating mobile computers, barcode scanners, and other business-critical devices that require regular maintenance and remote technical assistance.
Service Term: 12 months
Coverage: Per unit
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